Terms and conditions

Our office business days are Mondays to Saturday (mid-day), excluding Sundays.
Clients orders and purchases of products are to be placed between Wednesday and Tuesday of the following week (7 days’ time frame).
All items and products will be featured 7 days following which, Noudeal final purchase orders will be confirmed to the suppliers on Thursday following these 7 days feature.
Delivery is expected to take 12 to 16. Noudeal.com generally estimate that most orders will be delivered or can be collected within 18 days as a guide only.

1. PURPOSE

1.1 This page sets out the terms and conditions which shall govern your access to, use and purchase of the services made available, whether directly or indirectly, to you, as guest or registered user on the website. This website, accessible on http://www.noudeal.com, is owned and operated by Hinata International Ltd, a company having its registered office address at Louis Pasteur, Port Louis. Throughout the website, the terms “we,” and “our” shall refer to Noudeal.com and the terms “you”, “your”, “he” and “she” shall refer to the person accessing, browsing or using the website

1.2 Please read these terms and conditions (“Terms of Use”) carefully before accessing/using and purchasing our services on this website/online portal. By accessing, browsing and using this website/online portal, you hereby acknowledge and agree having read, understood and agreed to the Terms. In case you do not accept to be bound by the Terms of Use, you must immediately cease using this website/online portal including any services made available to you on this website.

1.3 We may update these Terms of Use at any time by posting an updated version. Unless stated otherwise, any revision or update takes effect immediately. We may upgrade the online portal or services made available on the website and any information contained on this website at any time without any prior notice to you and/or without being liable in any manner whatsoever. You hereby acknowledge that it your responsibility to check the website prior to accessing, using and purchasing the services made available thereon. We reserve the right to suspend, discontinue, or restrict access to the website/online platform temporarily or permanently at any time without any prior notice to you and/or without being liable in any manner whatsoever.

1.4 You acknowledge and accept that these Terms of Use must be read together with the Data Protection and Privacy Policy and Payment, Refund and Cancellation Policy.

2. USE OF THE WEBSITE

2.1 Eligibility: Any person who is at least eighteen (18) years of age is entitled to register himself or herself as a user on the website provided that s/he agrees to comply with the Terms of Use.

2.2 Scope: The website and any services made available on the online portal are strictly for your non-commercial and personal use only. For avoidance of any doubt, any scraping and hacking of this website is strictly prohibited.

2.3 Prohibitions and Prevention of usage: You shall not misuse the website. You must not transmit/spread any worms or viruses or any code of a destructive nature such as any unsolicited advertising and corruption of data on this online portal. Any breach or violation of any of the Terms of Use will result in an immediate
termination of your account and services made available on this website. You must not:
(i) act in a way or introduce anything (including any virus, spyware, Trojan horse, keystroke logger, or other similar feature) that may compromise our server and damage data on our website;
(ii) attempt to gain unauthorized access to our online portal or other user’s accounts, through hacking, password mining or any other means that may interfere with the constant working of the online portal;
(iii) launch any executable files or script for scraping, indexing, surveying, or otherwise data mining any portion of the online portal;
(iv) cause or attempt to cause physical or property damage, prejudice or harm to any users or our Merchants, directors, employees or partners.

3. YOUR ACCOUNT

3.1 You will need to create an account with noudeal.com in order to access to, use and purchase the services made available on the website. You are responsible for your internet connection/telecommunication charges incurred for accessing the website.

3.2 A person is entitled to create one account in his name, which account s/he shall solely be responsible for operating and managing. You are also responsible for maintaining the security of your account such that any transaction effected from your account shall be deemed as having been made by you, unless otherwise specified. You should take all required steps to ascertain that your password remains confidential. In the event that you have reason to believe that your password is no longer secured and is being or is likely to be used without your consent/authorization, you should notify us of same immediately by sending an email to info@noudeal.com or any other email address for customer service as duly amended over time. We shall not be liable for any prejudice or loss suffered by you as a result of such unauthorized use, in case of your failure to notify us beforehand.

3.3 To create an account and register yourself on noudeal.com, you need to provide us with your name, email address, contact information and password. You hereby acknowledge having read, understood and agreed to our Data Protection and Privacy Policy. You hereby expressly authorize us to store and process your personal date for the purpose set out in our Data Protection and Privacy Policy. You shall be responsible for updating and providing correct information pertaining to your account as a registered user on the website. You may not claim any breach of your privacy rights once you have provided the relevant information on the website.

3.4 We reserve the right to send you promotional emails such as information about any purchase, account activity, update regarding our services, last minute deals and promotional deals/offers. To unsubscribe, you just need to click the unsubscribe link at the bottom of the email.

3.5 In case you violate any terms and conditions of the Terms of Use, we reserve the right to terminate your account forthwith without any limitation or claim from you in any manner whatsoever. In the event that you provide false information pertaining to your account or use of this website, your account will be terminated
immediately, and we reserve the right to hold you liable for any prejudice suffered and initiate any legal proceedings as we may be advised against you.

4. PURCHASING PROCESS AND PRICES

4.1 Prior to effecting any purchase of the deals/offers made available to you on the website and before placing any order or making your booking, you are required to read and agree to the respective terms and conditions which are displayed on the website. We provide a wide range of services and sell a variety of products, as detailed on our website, from different suppliers and service providers (“Merchants”). Each Merchant has its own set of terms and conditions that shall apply to particular services and products in addition to our Terms of Use and you should make sure that you understand them before placing your order or making your booking. You are required to read carefully and accept the terms and conditions displayed on our website prior to any purchase. Once you effect a purchase, the Merchant and you shall be bound by such specific terms and conditions pertaining to the relevant services/products purchased and you shall both receive a confirmatory email in relation to the order placed or booking made.

4.2 You need to know that there are inherent physical and mental health risks to exercise, including the risk of injury or illness. Before participating in any of the offers pertaining to physical activities, you should seek the prior advice of any medical practitioner regarding any concerns about your health. By purchasing the offer/deal, you acknowledge that your participation in any of the physical activities provided by our Merchants is entirely at your own risk and neither our Merchants nor shall be liable in any manner whatsoever.

4.3 Unless otherwise specified, all the prices displayed on the website for each deal/offer are in Mauritian Rupees and inclusive of VAT at the prevailing applicable rate at the time of the purchase and based on the local tariffs offered by the Merchants. You expressly agree that in the event of any change in the applicable rate, duties, or charges that may be introduced at any point in time, the pricing of the deals/offers shall be adjusted accordingly to reflect the said change. We do not guarantee against any pricing errors or issues relating to programming and we reserve the right, at our sole discretion, to not process or to cancel any orders placed for a product or booking made for any services whose price was incorrectly posted or issues with programming that results in an error. In the event of any such occurrence, we will notify you by email or by phone and a full refund will be given. We further reserve our right, at our sole discretion, to rectify any error pertaining to the availability of a hotel or any other activities or products.

4.4 Unless detailed otherwise in the specification of the deal/offer, the prices relate only to the services or products referred in the deal/offer and do not include any other service which is not detailed in the specification. All information disclosed on our website is based on information provided to us by the Merchants. As such, the Merchants are solely responsible for updating Noudeal.com with all necessary information including the rates, availability and other information to be displayed on our website. We cannot be held responsible for any errors, misleading or inaccurate information or interruptions or non-delivery of information. Each Merchant remains responsible at all times for the correctness, accuracy and completeness of the information (including the description, the rates and the availability) displayed on our website. Furthermore, we only act as a facilitator for our Merchants and we or our Merchants reserve the right to change, amend or correct prices shown on our website at any time before or after you have placed an order or made a booking. In case the price of your deal/offer purchased changes after the purchase, we shall notify you by email or by phone as soon as possible.

5. ORDER/BOOKING CONFIRMATION AND REDEEMING A VOUCHER

5.1 You shall receive a confirmatory email as soon as payment for deals/offers pertaining to the relevant services or products is effected. You are solely responsible to provide us with your correct email address to that effect. In case you do not receive the confirmatory email within 24 hours, you should immediately contact our Customer Service Care department at info@noudeal.com.

5.2 The confirmatory email shall constitute the Voucher, that is, the proof of your purchase and shall contain all relevant information regarding your order placed or booking made and particulars of the relevant services or products. Each Voucher pertaining to a deal/offer will be assigned a unique reference number to safeguard the Merchant from redemption of any duplicate Voucher. You are required to read carefully all the information contained therein to ensure that it complies with your order placed or booking made. In case of any discrepancies, you are requested to contact our Customer Service Care department immediately at info@noudeal.com.

5.3 The Voucher is redeemable for the relevant services or products offered by or facilitated through the Merchant specified on the deal/offer. The Merchant is the issuer of the deal/offer and is solely responsible for all the services or products it provides to you and for any damages, prejudice, liabilities, claims and costs, it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of the Voucher or not. You hereby agree to hold Noudeal free from any liability which may arise from any act or omission of a Merchant in connection with the use or redemption of a Voucher.

5.4 You acknowledge that the Merchants are:
(i) The seller or provider of the services or products under a redeemable Voucher;
(ii) Solely responsible for providing you with the services or products under a redeemable Voucher; and
(iii) Solely responsible for redemption of any Voucher you have purchased.

5.5 Lost/stolen vouchers: Neither we nor the Merchant is responsible for lost or stolen Voucher or the Voucher reference number.

5.6 Expiry date: The Voucher expires on the date specified on the Voucher. Please do check the expiry date before redeeming the Voucher for services or products. Neither we nor the Merchant shall be liable for any redemption made upon the expiry of the Voucher.

5.7 Please note that you must be a Mauritian Citizen or Resident (holder of a Resident Permit) in order to purchase an offer/deal on our website and redeem a Voucher;
and you must have the necessary identification proof. You are required to print and produce your Voucher (confirmatory email) at the time of redemption together with a valid Identity Card or Resident Permit of the person whose name in on the Voucher. In case you are a foreigner (that is, neither a Mauritian Citizen nor a Mauritian Resident), you should provide your passport details. We reserve the right to ask you for your flight details before confirming your purchase/order.

5.8 We may, at our sole discretion, verify a user’s identity before processing a purchase and we reserve our right to cancel or refuse to process a purchase in order to comply with the applicable law and address any case of misrepresentation, fraud or potential violations of the law or the Terms of Use.

5.9 Any attempt to redeem a Voucher for the relevant services or products offered on our website in violation of the Terms of Use and/or their respective terms and conditions specified on the deal/offer will render such services or products purchased as null and void.

6. PAYMENT AND REFUND

 You are invited to consult our Payment, Refund and Cancellation Policy.

7. INTELLECTUAL PROPERTY

7.1 The website contains copyrighted material, trademarks and other proprietary information including but not limited to text, logos, photos, graphics, artwork, videos, compilation, artwork, music and sound. The entire contents of the website are protected by the applicable copyright, trademark and other intellectual property laws of Mauritius.

7.2 We are the sole owner of all proprietary (trademarks) and intellectual property rights pertaining to Noudeal.com found on the online portal (http://www.noudeal.com). Other trademarks, logos or brands on the website are for the exclusive use and benefit of Noudeal.com and are the property of their respective owners. You shall not use such trademarks, logos or brands without the express permission of Noudeal.com or their respective owners.

7.3 You may access and view the online portal (http://www.noudeal.com) and save an electronic copy of the materials from our website, solely for your personal use. In any case, you have no right to modify, copy, reproduce, publish, use or redistribute, upload or post any of the copyrighted material, photos, trademarks and other proprietary information on the website without the express authorization of the owner of such copyrighted material, trademarks and other proprietary information. You shall be solely liable for any damage resulting from any infringement of the intellectual property rights or any other prejudice resulting from such submission.

8. DISCLAIMERS

8.1 We exercise reasonable care to ensure that information provided on our website is correct accurate and updated. The content on our website and the services made available to you through the website are provided on an “as-is” and “as available” basis. You expressly agree that the use of this website and the online services are entirely at your own risk.

8.2 While we endeavour to make our online portal available 24 hours a day, 7 days a week, we shall not be held liable if the online portal is unavailable or interrupted at any time for routine maintenance or update. You acknowledge that there may be interruptions in service or events that are beyond our control.

8.3 Noudeal.com and our licensors shall not be liable in any manner whatsoever to you or any other person for any direct or indirect, economic, consequential loss (including loss of data), damage, claim, liability; whether in contract, equity, tort negligence, breach of statutory duty or otherwise, arising out in connection with:
(i) the online portal or services on the website being unavailable, interrupted or performing slowly;
(ii) any error regarding the content(s) made available through our online portal;
(iii) any exposure to malicious software including but not limited to, viruses, computer worms, etc. or other malicious forms of interference which may damage your computer system or mobile device while you access, browse or use the online portal.

8.4 Neither Noudeal.com, its directors, employees, Merchants or partners warrant, represent or guarantee:
(i) the accuracy, reliability, suitability, completeness or timeliness of our online portal and services on the website or of any information (including the descriptions and locations) from the Merchants; and
(ii) the quality, ability, safety or suitability of the Merchants services and products. Our website does not constitute and should not be considered as a recommendation or endorsement of the quality or rating of any Merchant (or its facilities, services, products) made available.

9. EXCLUSION AND LIMITATION OF LIABILITY

9.1 Noudeal.com, its directors, employees, Merchants and partners are under no circumstances liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with the use of the website, the contents, statements and other information contained therein, the services or the products made available through the website or these Terms of Use.

9.2 You agree to indemnify and hold us, our directors, employees, partners shareholders, workers, agents, contractors, Merchants, and representatives harmless from all losses, damages, claims, liabilities or expenses that arise from or in connection with:
(i) the use of the online portal and services available on the website; and
(ii) any breach by you of any of these Terms of Use or specific terms and conditions of the services or products and any applicable law or regulation.

9.3 In no event will Noudeal.com’s liability in connection with the services made available on the website (where our liability cannot be excluded) exceed three thousand rupees (MUR 3,000)

10. COMPLAINTS

10.1 If any conflict arises between you (user) and our Merchant, we shall do our best within the Terms of Use to assist in the resolution of the conflict as soon as possible. Noudeal.com is not a party to any agreement or transactions entered between you and the Merchant and we disclaim all liabilities or responsibilities arising from such agreement.

10.2 If any dispute arises between you and Noudeal.com, our objective is to provide you with a cost-effective and neutral means of resolving the dispute quickly. Before resorting to any formal lawsuit, we encourage you to contact us first to seek an amicable resolution via email at info@noudeal.com or by sending us a written communication by registered post at our postal address c/o Hinata International Ltd, Louis Pasteur, Port-Louis. We will consider reasonable requests to resolve any problems via alternative dispute resolution including arbitration or mediation as alternatives to litigation.

10.3 Our postal address is. Our email address is info@noudeal.com.

11. SUSPENSION AND TERMINATION

11.1 We reserve the right to monitor any access and use of our online portal and to deny access to the website or the services available therein or an account at any time and for any reason.

11.2 Without prejudice to any rights or remedies available to us, we have the right to suspend your account and access to our online portal, without any compensation to you with regard to any unredeemed Vouchers, in case we find out that you have committed any breach of the Terms of Use or specific terms and conditions in relation to any deal/offer on the website. We also reserve the right to seek all remedies available under these Terms of Use any breach of these Terms of Use.

12. THIRD PARTY ADVERTISING

12.1 We may allow third-party advertisers to place advertisements on the website or any part thereof. Such advertisements will be identified as originating from third parties. By using the website, you agree to receive such advertising and marketing materials. If you do not want to receive such marketing materials, you should notify us at info@noudeal.com. We do not take responsibility or endorse for the contents of such advertisements.

12.2 By using the website you agree to the use of cookies in accordance with our privacy policy.

13. GENERAL

13.1 If we need to communicate to you, we shall do so by sending you an email or a notice on the online portal. The notice shall be deemed to have been given 24 hours after the email has been sent or notice is posted on our website. You acknowledge that this satisfies all legal requirements for our written communications.

13.2 These Terms of Use and any dispute relating to these Terms of Use or the website or services available therein, shall be governed by the laws of Mauritius without regard to the choice or conflicts of law principles of any jurisdiction.

13.3 Any legal action in connection with the following terms must start within one year after the cause of action accrues. Otherwise, you are deemed to have waived your right to claim any prejudice.

13.4 For us to waive a right under these Terms of Use, the waiver must be in writing.

13.5 If any part or provision of these Terms of Use is or becomes illegal, unenforceable, or invalid under any enactment or by any court in any jurisdiction, that part or provision is deemed to be changed to the extent required to remedy the unenforceability, illegality or invalidity. If a change/modification cannot be made, the part must be treated for all purposes as stated in the terms. The other terms shall remain in full force and continue to be enforceable on you.

13.6 These Terms set out everything agreed by the parties relating to your use of the website and supersede and cancel anything discussed, exchanged or agreed before you agree to the Terms and conditions. The parties must not rely on any warranty, representation or agreement related to our platform which is not expressly set out in our terms and conditions. No such warranty, representation or agreement has any effect from the date you consent to our terms and use the website.

14. DATA PROTECTION

14.1 Please read our Data Policy which forms part of these Terms and Conditions.