Terms and conditions
Our office business days are Mondays to Saturday (mid-day), excluding Sundays.
Clients orders and purchases of products are to be placed between Wednesday and Tuesday of the following week (7 days’ time frame).
All items and products will be featured 7 days following which, Noudeal final purchase orders will be confirmed to the suppliers on Thursday following these 7 days feature.
Delivery is expected to take 12 to 16. Noudeal.com generally estimate that most orders will be delivered or can be collected within 18 days as a guide only.
1.1 This page sets out the terms and conditions which shall govern your access to, use and purchase of the services made available, whether directly or indirectly, to you, as guest or registered user on the website. This website, accessible on http://www.noudeal.com, is owned and operated by Hinata International Ltd, a company having its registered office address at Louis Pasteur, Port Louis. Throughout the website, the terms “we,” and “our” shall refer to Noudeal.com and the terms “you”, “your”, “he” and “she” shall refer to the person accessing, browsing or using the website
2. USE OF THE WEBSITE
2.2 Scope: The website and any services made available on the online portal are strictly for your non-commercial and personal use only. For avoidance of any doubt, any scraping and hacking of this website is strictly prohibited.
termination of your account and services made available on this website. You must not:
(i) act in a way or introduce anything (including any virus, spyware, Trojan horse, keystroke logger, or other similar feature) that may compromise our server and damage data on our website;
(ii) attempt to gain unauthorized access to our online portal or other user’s accounts, through hacking, password mining or any other means that may interfere with the constant working of the online portal;
(iii) launch any executable files or script for scraping, indexing, surveying, or otherwise data mining any portion of the online portal;
(iv) cause or attempt to cause physical or property damage, prejudice or harm to any users or our Merchants, directors, employees or partners.
3. YOUR ACCOUNT
3.1 You will need to create an account with noudeal.com in order to access to, use and purchase the services made available on the website. You are responsible for your internet connection/telecommunication charges incurred for accessing the website.
3.2 A person is entitled to create one account in his name, which account s/he shall solely be responsible for operating and managing. You are also responsible for maintaining the security of your account such that any transaction effected from your account shall be deemed as having been made by you, unless otherwise specified. You should take all required steps to ascertain that your password remains confidential. In the event that you have reason to believe that your password is no longer secured and is being or is likely to be used without your consent/authorization, you should notify us of same immediately by sending an email to email@example.com or any other email address for customer service as duly amended over time. We shall not be liable for any prejudice or loss suffered by you as a result of such unauthorized use, in case of your failure to notify us beforehand.
3.4 We reserve the right to send you promotional emails such as information about any purchase, account activity, update regarding our services, last minute deals and promotional deals/offers. To unsubscribe, you just need to click the unsubscribe link at the bottom of the email.
immediately, and we reserve the right to hold you liable for any prejudice suffered and initiate any legal proceedings as we may be advised against you.
4. PURCHASING PROCESS AND PRICES
4.2 You need to know that there are inherent physical and mental health risks to exercise, including the risk of injury or illness. Before participating in any of the offers pertaining to physical activities, you should seek the prior advice of any medical practitioner regarding any concerns about your health. By purchasing the offer/deal, you acknowledge that your participation in any of the physical activities provided by our Merchants is entirely at your own risk and neither our Merchants nor shall be liable in any manner whatsoever.
4.3 Unless otherwise specified, all the prices displayed on the website for each deal/offer are in Mauritian Rupees and inclusive of VAT at the prevailing applicable rate at the time of the purchase and based on the local tariffs offered by the Merchants. You expressly agree that in the event of any change in the applicable rate, duties, or charges that may be introduced at any point in time, the pricing of the deals/offers shall be adjusted accordingly to reflect the said change. We do not guarantee against any pricing errors or issues relating to programming and we reserve the right, at our sole discretion, to not process or to cancel any orders placed for a product or booking made for any services whose price was incorrectly posted or issues with programming that results in an error. In the event of any such occurrence, we will notify you by email or by phone and a full refund will be given. We further reserve our right, at our sole discretion, to rectify any error pertaining to the availability of a hotel or any other activities or products.
4.4 Unless detailed otherwise in the specification of the deal/offer, the prices relate only to the services or products referred in the deal/offer and do not include any other service which is not detailed in the specification. All information disclosed on our website is based on information provided to us by the Merchants. As such, the Merchants are solely responsible for updating Noudeal.com with all necessary information including the rates, availability and other information to be displayed on our website. We cannot be held responsible for any errors, misleading or inaccurate information or interruptions or non-delivery of information. Each Merchant remains responsible at all times for the correctness, accuracy and completeness of the information (including the description, the rates and the availability) displayed on our website. Furthermore, we only act as a facilitator for our Merchants and we or our Merchants reserve the right to change, amend or correct prices shown on our website at any time before or after you have placed an order or made a booking. In case the price of your deal/offer purchased changes after the purchase, we shall notify you by email or by phone as soon as possible.
5. ORDER/BOOKING CONFIRMATION AND REDEEMING A VOUCHER
5.1 You shall receive a confirmatory email as soon as payment for deals/offers pertaining to the relevant services or products is effected. You are solely responsible to provide us with your correct email address to that effect. In case you do not receive the confirmatory email within 24 hours, you should immediately contact our Customer Service Care department at firstname.lastname@example.org.
5.2 The confirmatory email shall constitute the Voucher, that is, the proof of your purchase and shall contain all relevant information regarding your order placed or booking made and particulars of the relevant services or products. Each Voucher pertaining to a deal/offer will be assigned a unique reference number to safeguard the Merchant from redemption of any duplicate Voucher. You are required to read carefully all the information contained therein to ensure that it complies with your order placed or booking made. In case of any discrepancies, you are requested to contact our Customer Service Care department immediately at email@example.com.
5.3 The Voucher is redeemable for the relevant services or products offered by or facilitated through the Merchant specified on the deal/offer. The Merchant is the issuer of the deal/offer and is solely responsible for all the services or products it provides to you and for any damages, prejudice, liabilities, claims and costs, it may cause you to suffer, directly or indirectly, in full or in part, whether related to the use or redemption of the Voucher or not. You hereby agree to hold Noudeal free from any liability which may arise from any act or omission of a Merchant in connection with the use or redemption of a Voucher.
5.4 You acknowledge that the Merchants are:
(i) The seller or provider of the services or products under a redeemable Voucher;
(ii) Solely responsible for providing you with the services or products under a redeemable Voucher; and
(iii) Solely responsible for redemption of any Voucher you have purchased.
5.5 Lost/stolen vouchers: Neither we nor the Merchant is responsible for lost or stolen Voucher or the Voucher reference number.
5.6 Expiry date: The Voucher expires on the date specified on the Voucher. Please do check the expiry date before redeeming the Voucher for services or products. Neither we nor the Merchant shall be liable for any redemption made upon the expiry of the Voucher.
5.7 Please note that you must be a Mauritian Citizen or Resident (holder of a Resident Permit) in order to purchase an offer/deal on our website and redeem a Voucher;
and you must have the necessary identification proof. You are required to print and produce your Voucher (confirmatory email) at the time of redemption together with a valid Identity Card or Resident Permit of the person whose name in on the Voucher. In case you are a foreigner (that is, neither a Mauritian Citizen nor a Mauritian Resident), you should provide your passport details. We reserve the right to ask you for your flight details before confirming your purchase/order.
6. PAYMENT AND REFUND
You are invited to consult our Payment, Refund and Cancellation Policy.
7. INTELLECTUAL PROPERTY
7.1 The website contains copyrighted material, trademarks and other proprietary information including but not limited to text, logos, photos, graphics, artwork, videos, compilation, artwork, music and sound. The entire contents of the website are protected by the applicable copyright, trademark and other intellectual property laws of Mauritius.
7.2 We are the sole owner of all proprietary (trademarks) and intellectual property rights pertaining to Noudeal.com found on the online portal (http://www.noudeal.com). Other trademarks, logos or brands on the website are for the exclusive use and benefit of Noudeal.com and are the property of their respective owners. You shall not use such trademarks, logos or brands without the express permission of Noudeal.com or their respective owners.
7.3 You may access and view the online portal (http://www.noudeal.com) and save an electronic copy of the materials from our website, solely for your personal use. In any case, you have no right to modify, copy, reproduce, publish, use or redistribute, upload or post any of the copyrighted material, photos, trademarks and other proprietary information on the website without the express authorization of the owner of such copyrighted material, trademarks and other proprietary information. You shall be solely liable for any damage resulting from any infringement of the intellectual property rights or any other prejudice resulting from such submission.
8.1 We exercise reasonable care to ensure that information provided on our website is correct accurate and updated. The content on our website and the services made available to you through the website are provided on an “as-is” and “as available” basis. You expressly agree that the use of this website and the online services are entirely at your own risk.
8.2 While we endeavour to make our online portal available 24 hours a day, 7 days a week, we shall not be held liable if the online portal is unavailable or interrupted at any time for routine maintenance or update. You acknowledge that there may be interruptions in service or events that are beyond our control.
8.3 Noudeal.com and our licensors shall not be liable in any manner whatsoever to you or any other person for any direct or indirect, economic, consequential loss (including loss of data), damage, claim, liability; whether in contract, equity, tort negligence, breach of statutory duty or otherwise, arising out in connection with:
(i) the online portal or services on the website being unavailable, interrupted or performing slowly;
(ii) any error regarding the content(s) made available through our online portal;
(iii) any exposure to malicious software including but not limited to, viruses, computer worms, etc. or other malicious forms of interference which may damage your computer system or mobile device while you access, browse or use the online portal.
8.4 Neither Noudeal.com, its directors, employees, Merchants or partners warrant, represent or guarantee:
(i) the accuracy, reliability, suitability, completeness or timeliness of our online portal and services on the website or of any information (including the descriptions and locations) from the Merchants; and
(ii) the quality, ability, safety or suitability of the Merchants services and products. Our website does not constitute and should not be considered as a recommendation or endorsement of the quality or rating of any Merchant (or its facilities, services, products) made available.
9. EXCLUSION AND LIMITATION OF LIABILITY
9.2 You agree to indemnify and hold us, our directors, employees, partners shareholders, workers, agents, contractors, Merchants, and representatives harmless from all losses, damages, claims, liabilities or expenses that arise from or in connection with:
(i) the use of the online portal and services available on the website; and
9.3 In no event will Noudeal.com’s liability in connection with the services made available on the website (where our liability cannot be excluded) exceed three thousand rupees (MUR 3,000)
10.2 If any dispute arises between you and Noudeal.com, our objective is to provide you with a cost-effective and neutral means of resolving the dispute quickly. Before resorting to any formal lawsuit, we encourage you to contact us first to seek an amicable resolution via email at firstname.lastname@example.org or by sending us a written communication by registered post at our postal address c/o Hinata International Ltd, Louis Pasteur, Port-Louis. We will consider reasonable requests to resolve any problems via alternative dispute resolution including arbitration or mediation as alternatives to litigation.
10.3 Our postal address is. Our email address is email@example.com.
11. SUSPENSION AND TERMINATION
11.1 We reserve the right to monitor any access and use of our online portal and to deny access to the website or the services available therein or an account at any time and for any reason.
12. THIRD PARTY ADVERTISING
12.1 We may allow third-party advertisers to place advertisements on the website or any part thereof. Such advertisements will be identified as originating from third parties. By using the website, you agree to receive such advertising and marketing materials. If you do not want to receive such marketing materials, you should notify us at firstname.lastname@example.org. We do not take responsibility or endorse for the contents of such advertisements.
13.1 If we need to communicate to you, we shall do so by sending you an email or a notice on the online portal. The notice shall be deemed to have been given 24 hours after the email has been sent or notice is posted on our website. You acknowledge that this satisfies all legal requirements for our written communications.
13.3 Any legal action in connection with the following terms must start within one year after the cause of action accrues. Otherwise, you are deemed to have waived your right to claim any prejudice.
13.6 These Terms set out everything agreed by the parties relating to your use of the website and supersede and cancel anything discussed, exchanged or agreed before you agree to the Terms and conditions. The parties must not rely on any warranty, representation or agreement related to our platform which is not expressly set out in our terms and conditions. No such warranty, representation or agreement has any effect from the date you consent to our terms and use the website.
14. DATA PROTECTION
14.1 Please read our Data Policy which forms part of these Terms and Conditions.